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0 votes
Hi

I've downloaded Isolator 6.0.4 and run installer. The installer quit without specific error message so I figured out I need to remove v 6.0.3 first.

Unfortunately I am unable to do it. 2 log lines are disturbing:
Property(S): UserModeMessage = Previous version of Typemock Isolator was installed for User Only. To continue this installation the previous version must be uninstalled via the Add/Remove Programs on the Control Panel
Property(S): VSDVERSIONMSG = Unable to install because a newer version of this product is already installed.



Full log:
=== Logging started: 12/07/2010  10:54:42 ===
Action start 10:54:42: INSTALL.
Action start 10:54:42: FindRelatedProducts.
Action ended 10:54:42: FindRelatedProducts. Return value 0.
Action start 10:54:42: AppSearch.
Action ended 10:54:42: AppSearch. Return value 0.
Action start 10:54:42: LaunchConditions.
Action ended 10:54:42: LaunchConditions. Return value 1.
Action start 10:54:42: ValidateProductID.
Action ended 10:54:42: ValidateProductID. Return value 1.
Action start 10:54:42: StorePreviousInstallDir.
SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSI5D1C.tmp-\
SFXCA: Binding to CLR version v2.0.50727
Calling custom action InstallCustomActions!InstallCustomActions.Actions.StorePreviousInstallDir
Action ended 10:54:45: StorePreviousInstallDir. Return value 1.
Action start 10:54:45: SetDefault_TARGETDIR.
Action ended 10:54:45: SetDefault_TARGETDIR. Return value 1.
Action start 10:54:45: CostInitialize.
Action ended 10:54:45: CostInitialize. Return value 1.
Action start 10:54:45: FileCost.
Action ended 10:54:45: FileCost. Return value 1.
Action start 10:54:45: CostFinalize.
Action ended 10:54:45: CostFinalize. Return value 1.
Action start 10:54:45: InstallValidate.
Action ended 10:54:52: InstallValidate. Return value 1.
Action start 10:54:52: InstallInitialize.
Action ended 10:54:52: InstallInitialize. Return value 1.
Action start 10:54:52: RemoveExistingProducts.
Action ended 10:54:52: RemoveExistingProducts. Return value 0.
Action start 10:54:52: CheckUserMode.
SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSI8508.tmp-\
SFXCA: Binding to CLR version v2.0.50727
Calling custom action InstallCustomActions!InstallCustomActions.Actions.CheckPreviousInstall
Action ended 10:54:53: CheckUserMode. Return value 1.
Action start 10:54:53: ProcessComponents.
Action ended 10:54:53: ProcessComponents. Return value 1.
Action start 10:54:53: Unlink.
SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSI88EF.tmp-\
SFXCA: Binding to CLR version v2.0.50727
Calling custom action InstallCustomActions!InstallCustomActions.Actions.Unlink
Action ended 10:54:55: Unlink. Return value 3.
Action ended 10:54:55: INSTALL. Return value 3.
Property(S): UpgradeCode = {929956B3-0C87-49B2-842C-53776A911025}
Property(S): TARGETDIR = C:\Program Files\Typemock\Isolator\6.0\
Property(S): CThru = C:\Program Files\Typemock\Isolator\6.0\CThru\
Property(S): MSBuild.Schema = C:\Program Files\Typemock\Isolator\6.0\MSBuildSchema\
Property(S): x86 = C:\Program Files\Typemock\Isolator\6.0\x86\
Property(S): Web = C:\Program Files\Typemock\Isolator\6.0\Web\
Property(S): win64 = C:\Program Files\Typemock\Isolator\6.0\x64\
Property(S): PrivateAssemblies = C:\Program Files\Typemock\Isolator\6.0\PrivateAssemblies\
Property(S): Examples = C:\Program Files\Typemock\Isolator\6.0\Examples\
Property(S): STARTMENUISOLATOR = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Typemock\Isolator 6.0\
Property(S): StartMenuExamples = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Typemock\Isolator 6.0\Examples\
Property(S): STARTMENUTYPEMOCK = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Typemock\
Property(S): SharePoint = C:\Program Files\Typemock\Isolator\6.0\Examples\SharePoint\
Property(S): TestClasses_2 = C:\Program Files\Typemock\Isolator\6.0\Examples\SharePoint\TestClasses\
Property(S): VB = C:\Program Files\Typemock\Isolator\6.0\Examples\GeneralExamples\VB\
Property(S): My_Project = C:\Program Files\Typemock\Isolator\6.0\Examples\GeneralExamples\VB\My Project\
Property(S): TestClasses_1 = C:\Program Files\Typemock\Isolator\6.0\Examples\GeneralExamples\VB\TestClasses\
Property(S): CS = C:\Program Files\Typemock\Isolator\6.0\Examples\GeneralExamples\CS\
Property(S): Properties = C:\Program Files\Typemock\Isolator\6.0\Examples\GeneralExamples\CS\Properties\
Property(S): TestClasses = C:\Program Files\Typemock\Isolator\6.0\Examples\GeneralExamples\CS\TestClasses\
Property(S): AddIns = C:\ProgramData\Microsoft\VisualStudio\8.0\Addins\
Property(S): AddIns9 = C:\ProgramData\Microsoft\VisualStudio\9.0\Addins\
Property(S): AddIns10 = C:\ProgramData\Microsoft\VisualStudio\10.0\Addins\
Property(S): FinalBuilder = C:\Program Files\Typemock\Isolator\6.0\
Property(S): Extensions = C:\Program Files\Typemock\Isolator\6.0\Extensions\
Property(S): Installed = 00:00:00
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): GeneralExamples = C:\Program Files\Typemock\Isolator\6.0\Examples\GeneralExamples\
Property(S): _80 = C:\ProgramData\Microsoft\VisualStudio\8.0\
Property(S): VisualStudio = C:\ProgramData\Microsoft\VisualStudio\
Property(S): _90 = C:\ProgramData\Microsoft\VisualStudio\9.0\
Property(S): _100 = C:\ProgramData\Microsoft\VisualStudio\10.0\
Property(S): Microsoft = C:\ProgramData\Microsoft\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): AdminUser = 1
Property(S): Manufacturer = Typemock Ltd
Property(S): ProductCode = {AD451975-619D-4728-9599-2BCD5FD58932}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Typemock Isolator 6.0.3
Property(S): ProductVersion = 6.0.3.0
Property(S): ALLUSERS = 1
Property(S): ARPHELPLINK = https://www.typemock.com/community/index.php
Property(S): ARPPRODUCTICON = Ico_TypeMock
Property(S): ARPURLINFOABOUT = https://www.typemock.com
Property(S): ARPURLUPDATEINFO = https://www.typemock.com/community/viewforum.php?f=1
Property(S): UPGRADEFROM64 = 1
Property(S): PACKEDCODES = 3B65992978C02B9448C23577A6190152;5826484037BCAF849B0C65727F36A5DB
Property(S): UninstallUrl = https://www.typemock.com/proxy/redirect.php?id=1703
Property(S): UpgradeUrl = https://www.typemock.com/proxy/redirect.php?id=1704
Property(S): DefaultUIFont = TypeMockUI_Font_Normal
Property(S): ErrorDialog = ErrorDlg
Property(S): UserModeMessage = Previous version of Typemock Isolator was installed for User Only. To continue this installation the previous version must be uninstalled via the Add/Remove Programs on the Control Panel
Property(S): VSDVERSIONMSG = Unable to install because a newer version of this product is already installed.
Property(S): TypeMockUI_CustomizeDlg_Next = VerifyReadyDlg
Property(S): TypeMockUI_CustomizeDlg_BackFeatureTree = **shouldnt_happen**
Property(S): TypeMockUI_VerifyReadyDlg_BackComplete = SetupTypeDlg
Property(S): TypeMockUI_WelcomeDlg_Next = LicenseAgreementDlg
Property(S): TypeMockUI_LicenseExpiredDlg_Back = WelcomeDlg
Property(S): TypeMockUI_SetupTypeDlg_NextComplete = VerifyReadyDlg
Property(S): TypeMockUI_CustomizeDlg_BackChange = MaintenanceWelcomeDlg
Property(S): TypeMockUI_CustomizeDlg_BackCustom = SetupTypeDlg
Property(S): TypeMockUI_VerifyReadyDlg_BackCustom = CustomizeDlg
Property(S): TypeMockUI_VerifyReadyDlg_BackRe
asked by pma (2.3k points)

5 Answers

0 votes
Could you please try the following:

From an elevated command prompt (Administrator privileges):

1. Repair the 6.0.3 installation using msiexec /fa typemock603.msi
2. Uninstall using msiexec /x typemock603.msi

Please let me know if this helped.
answered by igal (5.7k points)
0 votes
No change. Please find logs below.

/fa:
=== Logging started: 13/07/2010  09:03:01 ===
Action start 09:03:01: INSTALL.
Action start 09:03:01: FindRelatedProducts.
Action ended 09:03:01: FindRelatedProducts. Return value 0.
Action start 09:03:01: AppSearch.
Action ended 09:03:01: AppSearch. Return value 0.
Action start 09:03:01: LaunchConditions.
Action ended 09:03:01: LaunchConditions. Return value 1.
Action start 09:03:01: ValidateProductID.
Action ended 09:03:01: ValidateProductID. Return value 1.
Action start 09:03:01: StorePreviousInstallDir.
SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSI8A3C.tmp-\
SFXCA: Binding to CLR version v2.0.50727
Calling custom action InstallCustomActions!InstallCustomActions.Actions.StorePreviousInstallDir
Action ended 09:03:02: StorePreviousInstallDir. Return value 1.
Action start 09:03:02: SetDefault_TARGETDIR.
Action ended 09:03:02: SetDefault_TARGETDIR. Return value 1.
Action start 09:03:02: CostInitialize.
Action ended 09:03:02: CostInitialize. Return value 1.
Action start 09:03:02: FileCost.
Action ended 09:03:02: FileCost. Return value 1.
Action start 09:03:02: CostFinalize.
Action ended 09:03:02: CostFinalize. Return value 1.
Action start 09:03:02: InstallValidate.
Action ended 09:03:03: InstallValidate. Return value 1.
Action start 09:03:03: InstallInitialize.
Action ended 09:03:04: InstallInitialize. Return value 1.
Action start 09:03:04: RemoveExistingProducts.
Action ended 09:03:04: RemoveExistingProducts. Return value 0.
Action start 09:03:04: CheckUserMode.
SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSI946B.tmp-\
SFXCA: Binding to CLR version v2.0.50727
Calling custom action InstallCustomActions!InstallCustomActions.Actions.CheckPreviousInstall
Action ended 09:03:04: CheckUserMode. Return value 1.
Action start 09:03:04: ProcessComponents.
Action ended 09:03:04: ProcessComponents. Return value 1.
Action start 09:03:04: Unlink.
SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSI96AE.tmp-\
SFXCA: Binding to CLR version v2.0.50727
Calling custom action InstallCustomActions!InstallCustomActions.Actions.Unlink
Action ended 09:03:05: Unlink. Return value 3.
Action ended 09:03:05: INSTALL. Return value 3.
Property(S): UpgradeCode = {929956B3-0C87-49B2-842C-53776A911025}
Property(S): TARGETDIR = C:\Program Files\Typemock\Isolator\6.0\
Property(S): CThru = C:\Program Files\Typemock\Isolator\6.0\CThru\
Property(S): MSBuild.Schema = C:\Program Files\Typemock\Isolator\6.0\MSBuildSchema\
Property(S): x86 = C:\Program Files\Typemock\Isolator\6.0\x86\
Property(S): Web = C:\Program Files\Typemock\Isolator\6.0\Web\
Property(S): win64 = C:\Program Files\Typemock\Isolator\6.0\x64\
Property(S): PrivateAssemblies = C:\Program Files\Typemock\Isolator\6.0\PrivateAssemblies\
Property(S): Examples = C:\Program Files\Typemock\Isolator\6.0\Examples\
Property(S): STARTMENUISOLATOR = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Typemock\Isolator 6.0\
Property(S): StartMenuExamples = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Typemock\Isolator 6.0\Examples\
Property(S): STARTMENUTYPEMOCK = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Typemock\
Property(S): SharePoint = C:\Program Files\Typemock\Isolator\6.0\Examples\SharePoint\
Property(S): TestClasses_2 = C:\Program Files\Typemock\Isolator\6.0\Examples\SharePoint\TestClasses\
Property(S): VB = C:\Program Files\Typemock\Isolator\6.0\Examples\GeneralExamples\VB\
Property(S): My_Project = C:\Program Files\Typemock\Isolator\6.0\Examples\GeneralExamples\VB\My Project\
Property(S): TestClasses_1 = C:\Program Files\Typemock\Isolator\6.0\Examples\GeneralExamples\VB\TestClasses\
Property(S): CS = C:\Program Files\Typemock\Isolator\6.0\Examples\GeneralExamples\CS\
Property(S): Properties = C:\Program Files\Typemock\Isolator\6.0\Examples\GeneralExamples\CS\Properties\
Property(S): TestClasses = C:\Program Files\Typemock\Isolator\6.0\Examples\GeneralExamples\CS\TestClasses\
Property(S): AddIns = C:\ProgramData\Microsoft\VisualStudio\8.0\Addins\
Property(S): AddIns9 = C:\ProgramData\Microsoft\VisualStudio\9.0\Addins\
Property(S): AddIns10 = C:\ProgramData\Microsoft\VisualStudio\10.0\Addins\
Property(S): FinalBuilder = C:\Program Files\Typemock\Isolator\6.0\
Property(S): Extensions = C:\Program Files\Typemock\Isolator\6.0\Extensions\
Property(S): Installed = 00:00:00
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): GeneralExamples = C:\Program Files\Typemock\Isolator\6.0\Examples\GeneralExamples\
Property(S): _80 = C:\ProgramData\Microsoft\VisualStudio\8.0\
Property(S): VisualStudio = C:\ProgramData\Microsoft\VisualStudio\
Property(S): _90 = C:\ProgramData\Microsoft\VisualStudio\9.0\
Property(S): _100 = C:\ProgramData\Microsoft\VisualStudio\10.0\
Property(S): Microsoft = C:\ProgramData\Microsoft\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): AdminUser = 1
Property(S): Manufacturer = Typemock Ltd
Property(S): ProductCode = {AD451975-619D-4728-9599-2BCD5FD58932}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Typemock Isolator 6.0.3
Property(S): ProductVersion = 6.0.3.0
Property(S): ALLUSERS = 1
Property(S): ARPHELPLINK = https://www.typemock.com/community/index.php
Property(S): ARPPRODUCTICON = Ico_TypeMock
Property(S): ARPURLINFOABOUT = https://www.typemock.com
Property(S): ARPURLUPDATEINFO = https://www.typemock.com/community/viewforum.php?f=1
Property(S): UPGRADEFROM64 = 1
Property(S): PACKEDCODES = 3B65992978C02B9448C23577A6190152;5826484037BCAF849B0C65727F36A5DB
Property(S): UninstallUrl = https://www.typemock.com/proxy/redirect.php?id=1703
Property(S): UpgradeUrl = https://www.typemock.com/proxy/redirect.php?id=1704
Property(S): DefaultUIFont = TypeMockUI_Font_Normal
Property(S): ErrorDialog = ErrorDlg
Property(S): UserModeMessage = Previous version of Typemock Isolator was installed for User Only. To continue this installation the previous version must be uninstalled via the Add/Remove Programs on the Control Panel
Property(S): VSDVERSIONMSG = Unable to install because a newer version of this product is already installed.
Property(S): TypeMockUI_CustomizeDlg_Next = VerifyReadyDlg
Property(S): TypeMockUI_CustomizeDlg_BackFeatureTree = **shouldnt_happen**
Property(S): TypeMockUI_VerifyReadyDlg_BackComplete = SetupTypeDlg
Property(S): TypeMockUI_WelcomeDlg_Next = LicenseAgreementDlg
Property(S): TypeMockUI_LicenseExpiredDlg_Back = WelcomeDlg
Property(S): TypeMockUI_SetupTypeDlg_NextComplete = VerifyReadyDlg
Property(S): TypeMockUI_CustomizeDlg_BackChange = MaintenanceWelcomeDlg
Property(S): TypeMockUI_CustomizeDlg_BackCustom = SetupTypeDlg
Property(S): TypeMockUI_VerifyReadyDlg_BackCustom = CustomizeDlg
Property(S): TypeMockUI_VerifyReadyDlg_BackRepair = MaintenanceWelcomeDlg
Property(S): TypeMockUI_SetupTypeDlg_NextCustom = CustomizeDlg
Property(S): TypeMockUI_MaintenanceTypeDlg_Change = CustomizeDlg
Property(S): TypeMockUI_VerifyReadyDlg_BackTypical = SetupTypeDlg
Property(S): TypeMockUI_VerifyRemoveDlg_Back = MaintenanceWelcomeDlg
Property(S): TypeMockUI_VerifyReadyDlg_BackChange = CustomizeDlg
Property(S): TypeMockUI_SetupTypeDlg_NextTypical = VerifyReadyDlg
Property(S): TypeMockUI_LicenseAgreementDlg_Back = WelcomeDlg
Property(S): TypeMockUI_SetupTypeDlg_Back = Li
answered by pma (2.3k points)
0 votes
Hi,

I suggest that we'll take it offline.
I'll send you a mail from out support and we'll continue from there.
answered by ohad (35.5k points)
0 votes
Ok, I somehow managed to fix it.

The procedure:

1) I removed the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AD451975-619D-4728-9599-2BCD5FD58932}

2) Deleted c:\program files\typemock\ directory

3) Opened 6.0.3 installer and picked 'Remove' option

4) Installed 6.0.4
answered by pma (2.3k points)
0 votes
Hi,

Glad that you found the solution :)
answered by ohad (35.5k points)
...